Serves as an ambassador and representative of the University or Community College with a variety of audiences, including prospective students and their families, applicants, newly admitted students, P-12 school district students and staff, community college students and staff, business and other community members, University faculty and staff, and alumni. Responsible for managing respective recruitment territory, which includes extensive fall travel during the six to eight week long recruitment season. Guides prospective students and their families through the application process. Develops and maintains excellent working relationships with key constituencies in recruitment territory. Responsible for assisting with all areas of admission including undergraduate, transfer, graduate and international recruitment, marketing and communications, event planning, Aggie Welcome Orientation programming, family engagement activities, campus visits, etc.
As appropriate to the position, reviews and processes Participate in the planning and implementation of annual admission recruitment, application and enrollment strategies. Develop marketing strategies, recruitment publications and communications, travel schedules, collection and analysis of aggregate and disaggregate recruitment and demographic data. Conduct campus tours, formal and informal presentations, tele-recruiting and e-recruiting. Collaborate with University departments, faculty & staff. Disseminates pertinent information, in accordance with applicable laws, regulations, and University policies in accordance with the Family Educational Rights and Privacy Act (FERPA). Advises students and families regarding educational opportunities and options, admission, orientation, registration, and other requirements, policies and procedures. May determine Non-Degree and Freshman admissibility to the university or community college. Extensive travel may be required, depending on recruitment territory assignment. Provides policy interpretation and advisement as appropriate, in accordance with university policy, accreditation standards, and privacy laws.
Will facilitate high school visits; collect student data; will assist with organizing special events for Aggie Pathway participants.
Knowledge of current industry best practices, customer service standards and procedures, system-wide admissions policies, standards, and procedures. Knowledge of full spectrum of university academic units, curricula, and programs. College-level maintenance requirements for student records principles, policies and procedures. Knowledge of national, regional and local student recruitment and retention issues.
Strong interpersonal and written and verbal communication skills, especially in public speaking. Demonstrated proficiency in the use of Microsoft Office suite of computer software applications. Demonstrated time and materials management skills. Effective utilization of student information systems and customer relations management systems. Database and records management and/or maintenance skills. General office administrative and secretarial skills.
Solutions oriented, with a high level of creativity and the ability to analyze complex problems. Ability to work independently, under pressure and with minimum supervision in addition to being a productive member of a team. Ability to communicate effectively, both verbally and in writing. Ability to simultaneously plan, deliver and manage multiple activities, make effective administrative/procedural decisions and recommendations. Ability to maintain confidentiality of records and information and work effectively with a wide range of constituencies in diverse communities. Ability to deliver excellent customer service, travel and work flexible hours.
Bachelor’s degree in a related field. One (1) year of experience related to the standard duties as outlined.
NMSU is an equal opportunity/affirmative action employer. In compliance with Executive Order 12989, NMSU uses the E-Verify system to conduct employment authorization checks for new and existing employees performing work under qualifying federal contracts. Offer of employment is contingent upon verification of individual’s eligibility for employment in the United States.
New Mexico State University, in compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, does not discriminate on the basis of age, ancestry, color, disability, gender identity, genetic information, national origin, race, religion, retaliation, serious medical condition, sex (including pregnancy), sexual orientation, spousal affiliation, or protected veteran status in its programs and activities, including employment, admissions, and educational programs and activities. Inquiries may be directed to the Executive Director, Title IX and Section 504 Coordinator, Office of Institutional Equity, P.O. Box 30001, E. 1130 University Avenue, Las Cruces, NM 88003; 575.646.3635; 575-646-7802 (TTY); firstname.lastname@example.org. Please see the complete NMSU Not...ice of Non-discrimination and Equal Opportunity.
NMSU is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request an accommodation, please contact Student Accessibility Services, Corbett Center Student Union, Room 2008, Las Cruces, NM 88003; 575.646.6840 (V/TTY) or email@example.com or the Office of Institutional Equity, O’Loughlin House, E. 1130 University Avenue, Las Cruces, NM 88003; 575.646.3635; 575.646.7802 (TTY) or firstname.lastname@example.org. One week advance notice is appreciated. To request this document in an alternate form, please contact HR Services, 575-646-8000, email@example.com.
For assistance with the application process please contact our Service Center at (575) 646-8000 or firstname.lastname@example.org. You may also visit us at Hadley Hall, Room 17 to apply for jobs using a computer kiosk, available M-F 8:00AM – 5:00PM MST. If you are not in the Las Cruces area, the NM Department of Workforce Solutions, located through the state, also provides computer access.