Learning Support Center Coordinator (Student Services Professional III)

Job No: 552962
Work Type: Staff
Locations: Southern California: San Diego
Categories: Bargaining Unit: Unit 4 - APC - Academic Professionals of California, Appointment Type: Probationary, Time Basis: Full Time, Job Search Category/Discipline: Student Services, Workplace Type (Exclude Inst Fac): On-site (work in-person at business location)




Position Summary
The Learning Support Center Coordinator provides leadership and coordination for programs and services that support the retention and academic success of students served by Educational Opportunity Programs, Outreach & Success (EOPOS) and other underrepresented student populations. This position oversees daily operations of the Learning Support Center, develops innovative academic support programs, supervises student staff, and collaborates with campus and community partners to advance student achievement and equity.

Key Responsibilities:

• Manage daily operations of the Learning Support Center, including supervision and training of graduate assistants, student assistants, and instructional student assistants.
• Design, implement, and evaluate academic support programs, workshops, and tutoring services to enhance student learning and retention.
• Develop and coordinate programs supporting degree completion, graduate school preparation, and career readiness.
• Collaborate with campus partners such as the Writing Center, Math & Statistics Learning Center, and Student Affairs departments to strengthen academic success initiatives.
• Assess student needs, track participation and outcomes, and prepare reports to inform program development and improvement.
• Maintain Learning Support Center communications, including website updates, newsletters, and social media.
• Represent EOPOS and the Learning Support Center at campus events, orientations, and student success initiatives.
• Support key EOPOS programs and events, including Summer Bridge, EOPOS Graduation, and First Contact.

Join our team and help empower SDSU students to achieve their academic goals and thrive throughout their college journey. Apply now!
Position Information

• This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. 
• This position is designated as exempt under FLSA and is not eligible for overtime compensation. 
• Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• The individual hired into this role will work on campus at SDSU in San Diego

Department Summary
A primary goal of the Office of Educational Opportunity Programs, Outreach and Success (EOPOS) is to improve access to higher education for students from underrepresented backgrounds by implementing and administering early outreach programs and recruitment processes which develop an understanding of, and support, the pathway to higher education for students and their parents, guardians and loved ones. EOPOS builds collaborative relationships with schools, school districts, community colleges and other organizations to support this goal.  EOPOS assists students in overcoming historical, traditional, social, economic, psychological, and educational barriers throughout their collegiate experience and in achieving academic success by providing a comprehensive program of support services. Typical services provided include, but are not limited to: outreach and recruitment, pre-admission counseling, screening-and-selection, professional development in teaching/learning methodologies, program orientation, summer bridge programs, financial aid advising and follow-up, special/regular admission, academic advising, tutoring, learning skills, peer mentoring, and academic/personal support services.

For more information regarding the Office of Educational Opportunity Programs, Outreach and Success (EOPOS), click here.

Education and Experience
Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. 

A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.

Key Qualifications

• Thorough knowledge of the principles of individual and group behavior and the practices, policies, and trends within student services, instructional, and tutorial programs.
• Working knowledge of student development theory and academic support strategies that promote student retention, persistence, and success.
• Demonstrated ability to apply learning theory, learning styles, and socio-cultural or linguistic awareness in supporting diverse student populations.
• Proven capacity to analyze complex situations, exercise sound judgment, and develop effective courses of action in sensitive or challenging contexts.
• Demonstrated commitment to equity-minded practices, with the ability to apply concepts of power, privilege, and inclusion to create supportive learning environments.
• Strong leadership, collaboration, and communication skills, including cross-cultural competency and the ability to facilitate difficult dialogues.
• Proficiency with student support systems (e.g., EAB Navigate), Google Suite, and Microsoft Office applications.

Compensation and Benefits
San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth.

Compensation:
 Salary is based on your experience, education, and qualifications, within the department's budget and equity guidelines.

• CSU Classification Salary Range: $5,540 - $7,893/month; hiring salary not expected to exceed $5,540/month.

Full Benefits Package Includes:

• Generous Time Off: 15 paid holidays, vacation, and sick leave.
• Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Health Coverage: Medical, dental, and vision options at low or no cost.
• Education Support: CSU tuition fee waiver for employees and eligible dependents.
• Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
• Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.

Our benefits are a significant part of total compensation. Learn more at the SDSU Benefits Overview.

SDSU Values
At SDSU, our diversity gives us power and benefits every single member of our community.  Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment.  We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. 

SDSU's Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. 

Equal Opportunity and Excellence in Education and Employment
All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. 

SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

Supplemental Information
Apply by January 4, 2026 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.

The person holding this position is considered a mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. 

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. 

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here.

Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu.


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To apply, visit https://careers.sdsu.edu/en-us/job/552962







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